Shipping policy

At Karobix, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details about order processing, shipping times, and delivery.

Order Processing Time

All orders are processed and shipped within 24 to 48 hours after your order is placed. Orders are processed during business days only.

Once your order has been shipped, you will receive a confirmation email along with your tracking information.

Shipping Methods

We use trusted shipping partners to ensure fast and reliable delivery, including:

  • DHL eCommerce
  • USPS
  • TCS
  • Leopard Courier
  • Traxs
  • ePacket
  • Other trusted local and international courier services

The shipping carrier used for your order depends on your location and the fastest available delivery option.

Estimated Delivery Time

Our typical delivery timeframe is between 2 to 5 business days. In many cases, orders may arrive earlier than expected.

Please note that delivery times may vary depending on:

  • Your location
  • Courier service availability
  • Weather conditions
  • Public holidays
  • Customs processing for international shipments

Order Tracking

All orders include a tracking number so you can monitor your shipment every step of the way.

Once your order is shipped, tracking details will be sent to your email so you can easily check the status of your delivery.

Shipping Delays

While we work hard to ensure timely delivery, some delays may occur that are beyond our control, including:

  • Customs clearance delays
  • Postal service interruptions
  • High shipping volume periods
  • Natural events or transportation issues

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate when placing your order. Karobix is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible through our “Contact Us” page so we can assist you.

Contact Us

If you have any questions regarding shipping, delivery, or tracking information, please feel free to contact us through our “Contact Us” page. Our team is always happy to help.